Refund policy

Returns
Our policy lasts 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Non-returnable items:
- Gift cards
- Downloadable software/music products


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jakeowenstore@interceptartists.com and we will instruct you how to return your item

Policy Overview
• Returns & exchanges are accepted within 30 days of order arrival to customer.
• Shipping fees are not covered for merchandise without damage or shipped incorrectly.
• Clothing that has been washed or worn will not be accepted for return.
• Music, media and accessories must be unopened, unused, and in condition as received.